Privacy Policy

Effective Date: 2023-10-01

Here's how Brentwood Garage Door Rescue handles your information. Short version: we collect what we need to answer you and do the job, and we don't sell it.

Information We Collect

When you call or send our contact form, we collect your name, phone number, email address, and service address so we can reach you and find your house.

We also see basic, non-personal details like your browser type and IP address, the same as nearly every website.

How We Use Information

We use your details to schedule visits, give quotes, and follow up on completed work.

If you've asked to hear from us, we may send the occasional update. That's it.

Cookies and Tracking

Our site uses cookies, small files your browser stores, so the site remembers basics between visits.

You can turn cookies off in your browser settings, though some parts of the site may not work as smoothly.

Analytics and Third-Party Tools

We may use analytics tools to see which pages people visit, which helps us improve the site.

Those tools have their own privacy policies, and we don't control what they collect.

Data Sharing and Disclosure

We don't sell or rent your personal information. Ever.

We may share it with service providers who help us run the site or the business, like our form and scheduling tools, and only under agreements that keep it confidential.

Data Retention

We keep your information only as long as we need it for the reasons above.

When we don't need it anymore, we delete or anonymize it.

Data Security

We use reasonable safeguards to protect your information.

That said, no internet transmission or storage method is completely secure, so we can't promise absolute security.

User Rights

You can ask to see, correct, or delete your personal information, or to limit how we use it.

To exercise these rights, just contact us using the details below and we'll take care of it.

Children's Privacy

Our site isn't aimed at kids under 13, and we don't knowingly collect their information.

If we learn we have, we'll delete it.

Changes to This Policy

We may update this page from time to time. The effective date at the top will show when it last changed.

Check back now and then to stay current.

Privacy Contact